Nimbus9 Lifetime Warranty

Nimbus9 Limited Lifetime Warranty

Thank you for choosing Nimbus9. We stand behind the quality and craftsmanship of our products, and we are committed to providing you with the best possible experience. This Limited Lifetime Warranty covers all Nimbus9 products and ensures that your purchase is protected against defects in materials and workmanship.

Warranty Coverage:

  • Eligibility: This warranty is available to the original purchaser of a Nimbus9 product purchased from an authorized Nimbus9 retailer or the Nimbus9 official website.
  • Duration:
    • Cases and Screen Protectors: Covered by a Limited Lifetime Warranty.
    • Electronic Items (Wireless Chargers, Charging Mounts, etc.): Covered by a 1-Year Warranty.
  • Coverage: This warranty covers any defects in materials or workmanship under normal use. It does not cover damage caused by accidents, misuse, unauthorized modifications, or normal wear and tear.

What We Will Do:

If a defect arises and a valid claim is received within the warranty period, Nimbus9 will, at its discretion, either:

  1. Repair the defective product at no charge, using new or refurbished replacement parts.
  2. Replace the defective product with a new product or a refurbished one of the same or equivalent model.
  3. Refund the original purchase price of the defective product.

Nimbus9 reserves the right to send you a replacement case that is the same or of a similar style or color or a substitute equivalent depending on availability in accordance with Nimbus9 judgment and discretion.

How to Make a Warranty Claim:

  1. Contact Us: Please reach out to our customer service team at support@nimbus9usa.com with your proof of purchase and a detailed description of the issue.
  2. Evaluation: Our team will evaluate your claim and may request additional information or photos of the product to assess the defect.
  3. Resolution: Once your claim is approved, we will provide instructions for returning the defective product, if necessary, and proceed with the appropriate remedy. Please note that a standard shipping cost of $9.99 will be applied to any replacement order.

Exclusions and Limitations:

  • This warranty does not cover damages resulting from misuse, abuse, accidents, unauthorized repairs, or any other causes not arising from defects in materials or workmanship.
  • Nimbus9 is not liable for any incidental or consequential damages arising from the use of our products.
  • The warranty is non-transferable and applies only to the original purchaser.
  • Any modifications or alterations to the product void this warranty.

Additional Legal Rights:

This Limited Lifetime Warranty gives you specific legal rights, and you may also have other rights that vary from state to state or country to country. Some jurisdictions do not allow limitations on implied warranties or the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.

Contact Information:

For any questions or assistance regarding your warranty claim, please contact our customer service team at:

Nimbus9 Customer Support
Email: support@nimbus9usa.com
Website: www.nimbus9usa.com

Thank you for being a valued Nimbus9 customer. We are dedicated to ensuring your satisfaction and look forward to serving you in the future.